Shipping policy

Shipping policy – United States

Shipping & Delivery Information

We ship worldwide, and every order is fully tracked and securely packaged. U.S. domestic orders are primarily fulfilled and dispatched locally from our third-party logistics facility in Akron, Ohio. Depending on stock availability, orders may occasionally ship from an international backup fulfillment center.

After placing your order, you’ll receive an update with your estimated shipping date.

Estimated Delivery Timeframes

  • US Domestic: Typically 2–7 business days

  • Orders shipping from our international warehouses: 6–12 business days

Depending on your location, we will ship your order using the carrier that provides the best delivery performance in your region.

Additional Shipping Details

  • A tracking link will be sent to you once your order has shipped. In accordance with FTC rules, if we cannot ship within 30 days of purchase or your estimated date, we will notify you to agree on a new date or cancel for a full refund.

  • Taxes & Customs: Product prices exclude state/local sales tax (calculated at checkout where required) and local customs duties for international shipments.

  • Address Accuracy: Customers are responsible for providing an accurate shipping address. Risk of loss passes upon delivery to the carrier.

Need Help With Your Order?

We’re here for you! If you have any questions about shipping, tracking, or your order, our support team is always ready to help.

 

Customer Service

Our support is open every day. We're here to help with any questions or concerns you might have.

EXTENDED 99-DAY MONEY-BACK GUARANTEE

No-risk gifting. Test it for 99 days and get your money back if you aren't satisfied.